Métro - Discussion générale

I don’t know if my complain worked that fast, but as of right now there is 6 constables spéciaux clearing the station, there is not a single homeless person around the Windsor station exit.

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J’évite l’entrée Windsor. Ça en dit beaucoup sur la situation.

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At this point maby is going to be easyer to just take photos of all the homeless people doing atrocities, print them in poster sizes and just bring it to next ca meeting and have them look at them… And ask them: why? just why… (Bonus we could take photos of the lack of any problems in the rem and ask them again, why? Just why the rem has 0 issues while the metro is more issue than no issue…)

The shock effect at a public hearing might just be the tipping point we need to make them realise just how bad it is

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La STM pourrait avoir une approche plus répressive pour éviter le problème à ses usagers, on s’entend qu’il y a aurait des mesures plus fortes à prendre, mais il y a quand même une grosse composante géographique au problème aussi. Les stations de métro sont situées dans des endroits où l’itinérance est importante. Pour le REM, ce n’est pas le cas. Je doute que la sécurité du REM soit aux prises avec une problématique comparable.

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We have Bonaventure as the worst and gc without any issue, they are basically connected in the worst of downtown

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La réalité physique du REM de la Gare Centrale est assez différente. C’est une station assez fermée au cœur d’un complexe.

Si le REM couvrait des dizaines de stations centrales avec plusieurs des accès extérieurs directs, ce serait plus facile de comparer.

C’est plus facile de surveiller quelques portes sur une station. La STM gère de nombreux points chauds, plusieurs par stations, et de multiples stations.

Ça prendrait juste plus d’effectifs pour une surveillance permanente, à mon avis. S’il y avait le personnel pour le faire, on ne serait pas en train de devoir texter la STM pour l’incivilité.

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I really wonder if the syndicate is blocking the STM from hiring Garda?

Otherwise can we just turn off the heat and turn on the AC??
At the same time turn on the heating in summer

Or again play horible noise at ear bleeding volume 24/7

Make the metro inhospitable so commuters are only slightly uncomfortable while homeless would prefer sleeping in the road than the metro

Or again could we please pass laws that makes loitering in transit area arrestable?

The issue isn’t really loitering, but rather, behavior in public that is disruptive. There are already laws covering that. What is really needed is enforcement, and perhaps, harsher penalties for repeat offenders.

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There is no AC or heat to turn on or off, and let’s make the station even worse for the proper user. Juste more agents by station and patrolling at key locations

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Do we need users to spend more than like 10 minutes in a station? I don’t think so, enter the station, go from a to b and leave station

Quand tu attends quelqu’un, tu peux passer plus de 10 minutes. Je ne vois vraiment pas comment rendre les stations assez désagréables pour que personne n’y flâne sera positif et apprécié par les utilisateurs.

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Ah yes, make using transit as miserable as possible, great solution!
We simply need more inspector presence and to fight back against the current union scheduling rules which allow employees to not work late hours at their choice… Force the guys to work till 11pm-2am daily and to patrol all downtown stations and then we can figure the rest out

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This is not the problem. Inspectors are already forced to do over-time (if they are on the over-time list), often lands on the newest of employees, who often quit quickly after working 70-80 hour work weeks and not seeing their families, all of that for a measly 25$ per hour starting wage, one of the lowest at the STM. They are forced to do over-time since they are considered as essential workers, as it falls under an exception in CNESST : “if their refusal would endanger the life, health or safety of other people.

There is currently heightened supervision for the entire winter season at particular stations, similar to a program that was done in April, just instead this year, it’s the entire winter.

Program from previous year

The problem is not the STM, the problem is the lack of funding. Complaining to the STM will do little to no effect, and the only way that it will change, will be a political will from upper levels of government to fix the problem.

There needs to be a doubling in the number of inspectors (Great article explaining the problem here). The laws also need to be changed, so that it is easier to force someone to go to the hospital, seek mental health therapy, and support in general. Right now, people visibly needing help, refuse resources and prefer to stay in the metro. There needs to be more funding to fund shelters and hospitals so that these people can be reinserted inside society.

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Healthcare also has to be more accessible for those who already seek it.

Exo has a big inspector problem rn. Most of their inspectors quit, I think.

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Exo has been having problems with their inspector department ever since AMT was dissolved.

I barely ever even see a single inspector in the train anymore.

Same at Dorval, i used to see fare inspectors regularly check tickets at Dorval on the 211 (10+years ago) i have NEVER seen a single fare inspector in the west island in over 10 years…(Bus and train) Only at LL do i sometimes see a inspector (and they don’t even check past sadb…)

Metro… Where’s the forcing B zone inspectors? Where’s the spot checks? People know that there is never a fare inspection at Luds cuz they don’t have jurisdiction there so many regularly only use a zone tickets to go there…

On the rem tho, constant fare inspections.

And the number of calls that the constables had in the metro went from about 20 000 in 2019 to over 47 000 in 2023. I expect 2024 numbers to exceed well the 50 000. 40 % was in response of people in a situation of being homeless.

Therefore, the near doubling of calls, yet 1/3 less inspectors, causes a dramatic decrease in ticket checks.

Can we take a breath and relax ? Those are extreme measures that would not only make homeless people’s lives miserable, but also all commuters’.

I understand a lot of people feel a lot of discomfort regarding homelessness in public transit but in a vast majority of cases that’s all that is - discomfort. Unless a person is attacked physically/verbally, that discomfort is transient, whereas the homeless live with their compounded issues 24/7.

I urge people to not get into the pitfalls of dehumanizing the homeless; when I read that we should make them stay outside as there are regular stories of them dying out in the cold, it makes my head spin. I hate to do hyperboles, but this kind of dehumanization is what led to the death of Jordan Neely in NYC.

What we need is an increase in mental health/non-profit outreach in the subway system, in tandem with systemic measures for greater access to housing and healthcare, not quick fixes that won’t do much but push the problem somewhere else.

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It is not the stm/stl/rtl/rmt/artm/cdpqi job to deal with that.

The aglomeration (city of Montreal) already has a department for them.

Stm’s job is taking people from point a to point b using buses, gatchabons and organised taxi services. Not being responsible of homelessness

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I hope you realize that the policies you are proposing will end up killing someone. Not “inconveniencing”, not “bothering”, if you send people out onto the street in the middle of winter, they are going to die, and personally i find that much more uncomfortable and disturbing than seeing someone passed out on a bench.

I agree that we need new strategies to deal with this problem, but we should be seeking to help these people and get them back on their feet, not literally kicking them to the curb. I know its not the STM’s job to take care of this issue, but it may be worthwile to see how they can better collaborate with social services who specialize in these things.

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