This is going to be a pretty long post…
This morning, I was browsing the ARTM SEAO postings and stumbled upon their request for proposals for their new OPUS ticketing system.
After spending a solid 30 bucks on the documents, I’ve uncovered some pretty cool details that I wanted to share with the forum.
- Current companies competing for the contract
As of right now (9 days until the contract expires), the only recognizable company that’s submitted their RFP is Transit! Which is great news, since that means that they’re going to be able to integrate the entire ARTM ticketing system into their app on launch
2. Interesting features
-The selected app will be able to select the cheapest (best) fare depending on usage frequency (i.e.: after 7 uses, a weekly ticket is automatically billed instead of individual tickets)
-The app must allow for tap-out
(Exit times will also be able to be recorded by the app in order to facilitate data gathering and minimize the need for surveys) amount of surveys needed)
-There will be a feature to transfer tickets between accounts (i.e. Gifting). User accounts will be divided into two types: authenticated and unauthenticated accounts. In order to authenticate an account, you’ll need to go to a ticket office with a photo ID, after which your account will be expanded to allow for more features.
-The current OPUS system will be discontinued shortly after the introduction of this system. In the meanwhile, the new system will be fully backwards-compatible with current OPUS equipment to facilitate the transition.
-The new system will allow for Google pay and Apple pay implementation without the need to open the app. Various media types for tickets will be used, including NFC, QR-codes, and current OPUS cards.
In the short term, Calypso will still be support for backwards-compatibility with current OPUS cards, with the entire system migrating to NFC-only soon.
So when’s all this happening?
According to this chart:
-In 9 days, the due date for submissions will be reached
-Afterwards, a company will be chosen to execute this contract
-By Q3 2024, the ARTM will finalize their works on the back-ends necessary for implementation of the new system
-By Q4 2024, new equipment will be installed by the ARTM (new ticket machines)
I’m still sifting through the documents. I’ll update this post as more details appear.
I don’t think I’ll have the time to look through everything, so here are the links to the documents for anyone willing to scroll through them!