Résumé du 1er mois d’opérations de la branche Deux-Montagnes
The REM’s Deux-Montagnes branch is getting mixed reviews after its first month in service, as the new light-train network continues to struggle with outages and slowdowns.
The train network experienced seven outages during the 31-day period from Nov. 17 to Dec. 18, said Carole Du Sault, a spokesperson for Pulsar, which is the company that operates the light-rail network.
In an email, Du Sault said four of the outages were caused by external factors beyond the operator’s control. Among the notable issues were a truck that slammed into an overpass on Nov. 18 — the second full day the branch began shuttling paying customers. Another outage was caused by intrusions on the tracks.
Overall, Trajectoire Québec is pleased with the REM’s service and hopes that as it irons out the kinks, the network will benefit thousands of transit users with frequent service and a network that will grow to 25 stations by the year 2027, spanning more than 67 kilometres. The REM currently has 19 stations that cover 50 kilometres spanning from Deux-Montagnes on the North Shore to Brossard.